How rude can you get?
December 9, 2007 · Print This Article
Today I woke up and decided I was fed up with my hair and decided its time for a perm. I love lots of bouncy curls. I let my hair grow out just a bit because I knew I was wanting a perm. So today I left and headed over to Best Cuts, closest to our home (and a new one). I been going there the past few months, well since summer actually to get my hair done since they just had opened a location there.
I got there around 11:45, there was one gal ahead of me getting a hair cut, and one lady in rollers. I signed in and checked off perm. A few minutes after that another customer came in. There was two gals working. I was checking out the products and picking the ones I wanted to use with my perm. I sat down and next thing I know the girls are discussing who is going to do my perm. Turns out neither wanted to do it.
So I am asked if I had an appointment. NO, I called yesterday and was told NO appointment was needed to just come in early as possible. Then she asked me if I wanted to make an appointment, NO I wanted my hair done, I don’t see the problem I was next in line for crying out loud. There was only one after me, that’s it. So I said that’s OK you guys can stop arguing over who will do my perm I will go some place else that will be more than happy to take my money!! I put all the products I picked out on their counter, and walked out. Let them put them all back!
I was so pissed off, its not even flipping funny. NEVER ever have I had to make an appointment, even when my hair was much longer than it is now!! I mean for crying out loud their logo on the damn door said NO APPOINTMENT necessary!!!
I ended up at Famous Hair, which is still owned my the same big corporate building. I signed in 12:07 and at 12:30 she was washing my hair and getting started on my perm. I told her about what happen and she could not believe her ears because you don’t need an appointment!! Get this, these guys were a little busier and they only had two girls working too and they still did my perm!!
So when I got home, you know I jumped on the computer and went to the Regis Corporation and flied a complaint. I will NEVER go back to the other location EVER again. I will cut my hair with the flipping lawn mower first.
Best Cuts??? NOT!!!






OMG that is insane! One would think either one would have been happy to do a perm!!! Glad you filed a complain ‘coz I would have done the same thing!!! How RUDE, indeed!